FAQs

All you need to know before arriving at Isbreen The Glacier

Transportation

After landing at Alta Airport, drive west on Road E6 toward Alteidet. Just before reaching Alteidet, turn right and follow signs for Jøkelfjord on Road FV7966. The drive takes approximately 1 hour and 10 minutes, but this can vary depending on traffic, road conditions, and any stops you might make along the way. Once in Jøkelfjord, find Isbreen The Glacier by following local signs (Google Maps can be misleading).

Private transfers from Alta Airport can be arranged upon request.

Local transfers within a 10-minute drive will be easily accessible and provided by the staff. However, for longer distances, you will need to arrange transportation in advance as certain activities might require transport to their starting points. If you are using your own vehicle, this will not be an issue, and our staff will provide directions.

Yes, we have a helipad located just behind our igloo property, providing guests with the convenience of arriving directly by helicopter. We are happy to support you in arranging a private helicopter transfer with DUE NORTH Air for you.

Weather & Clothing

Your desired experience is paramount in determining the ideal timeframe. Allow us to offer a generalized overview of the months to assist you in making an informed decision:

January:

Temperature: -5 to -15°C

Weather: Snow, wind, and clear skies

Daylight: 2-4 hours

Northern Lights: Visible

Sun: Returns (Sun returns late January)

Landscape: Enveloped in snow

February:

Temperature: -5 to -10°C

Weather: Heavy snowfalls, wind, and clear skies

Daylight: 4-8 hours

Northern Lights: Visible

Sun: Present

Landscape: Blanketed in snow

March:

Temperature: 0 to -5°C

Weather: Heavy snowfalls and clear skies

Daylight: 8-14 hours

Northern Lights: Visible (high activity around the equinox)

Sun: Present

Landscape: Covered in snow

April:

Temperature: -5 to 5°C

Weather: Sun, snow, and clear skies

Daylight: 14-20 hours

Northern Lights: Absent (still visible the first week of April)

Sun: Present

Landscape: Snow-clad

May:

Temperature: 0 to 15°C

Weather: Sun, rain, and clear skies with wind

Daylight: 20-24 hours

Northern Lights: Absent

Sun: Present

Landscape: Lower terrain turning green, higher terrain remains snow-covered

June:

Temperature: 5 to 25°C

Weather: Sun, rain, and wind

Daylight: 24 hours

Northern Lights: Absent

Sun: Present

Landscape: Verdant with snow-covered mountains

July:

Temperature: 10 to 30°C

Weather: Sunny with occasional rain

Daylight: 24 hours

Northern Lights: Absent

Sun: Present

Landscape: Lush greenery

August:

Temperature: 10 to 20°C

Weather: Sun, rain, and wind

Daylight: 18-24 hours

Northern Lights: Absent (starts appearing last week of August)

Sun: Present

Landscape: Flourishing greenery

September:

Temperature: 0 to 15°C

Weather: Storms, sun, rain, snow, and night frost

Daylight: 8-18 hours

Northern Lights: Visible (high activity around the equinox)

Sun: Present

Landscape: Autumn hues with chances of snow

October:

Temperature: -5 to 5°C

Weather: Rain, snow, wind, occasional sun

Daylight: 4-8 hours

Northern Lights: Visible

Sun: Present

Landscape: Brownish with icy patches and possible snow cover

November:

Temperature: 0 to -10°C

Weather: Snow, clear skies, intermittent rain

Daylight: 3-4 hours

Northern Lights: Visible

Sun: Present (Sun disappears late November)

Landscape: Brownish with ice and possible snow

December:

Temperature: -2 to -15°C

Weather: Snow, clear skies, and wind

Daylight: 0-3 hours

Northern Lights: Visible

Sun: Absent

Landscape: Covered in snow

The ideal recommendations might vary based on your travel time, yet here are some overarching guidelines to consider:

Throughout the winter months, it is advisable to pack:

  • Long woolen undergarments
  • Winter hat, mittens, gloves, and a cozy buff neck or scarf
  • Insulated winter footwear
  • Winter pants and a down jacket

As for the other months, monitoring the weather forecast is key due to notable temperature variations. However, some general suggestions include:

  • Hat, gloves, and a versatile buff neck
  • A wind-resistant jacket
  • Sturdy Gore-Tex footwear

Remember, taking a plunge into the Arctic waters is a once-in-a-lifetime experience. Do not miss the chance to check it off your bucket list! Also, our outdoor jacuzzis are available year-round, so don't forget to pack your swimwear!

Payment & Tipping

All services require advance booking and prepayment via bank transfer, as we do not have a card terminal available for on-the-spot transactions.

Gratuities are neither anticipated nor obligatory, yet they are sincerely appreciated. Contributions are pooled into a shared fund benefiting all staff members, including those who work diligently behind the scenes to ensure your stay is outstanding. To streamline the process, we encourage providing gratuities at the end of your stay as one lump sum, possibly in an envelope, to the Property Manager. They will ensure equal distribution among the staff. Your generosity is highly valued and directly supports our team.

Experiences

Yes! We have a broad range of experiences on offer, covering all seasons. Please check out our experiences here.

We kindly ask that you request any activities you'd like to book before your stay to avoid disappointment. During high season, availability with our suppliers may be limited, and requesting in advance allows us to explore alternative options for you. Please note that all our experiences are private.

Property Facilities & Equipment

In winter, all igloos are equipped with snowshoes which guests can use at any time. There is a shorter and longer track starting right at the property.
In summer, guests can use the e-bikes for a tour on their own. Your private host is happy to recommend suitable routes.

All igloos are equipped with jacuzzis on the igloos' terraces with panoramic views of the surrounding landscape. This is a great option in all seasons, be it to watch the northern lights, milky way or to witness the midnight sun.
It is highly recommended to go for a cold plunge in the fjord, a truly Arctic experience everyone should do when in the Arctic.

Other

Absolutely! However, to maintain tranquility given the wind's ability to carry noise outside the igloos, we have an age restriction. When the property is booked by individuals, we are unable to accommodate children under 12. If the entire property is booked by one family or travel party, children as young as 6 are welcome.

Pets or animals are not permitted due to several reasons. One major factor is noise; to maintain a peaceful environment for all guests, keeping the surroundings quiet is essential. Furthermore, our property is frequented by various wild animals and birds, including hares, grouse, and other wildlife species. Additionally, some individuals might have allergies, and the presence of pets or animals could trigger discomfort or allergic reactions among guests. These guidelines aim to ensure a comfortable and enjoyable stay for everyone.

The straightforward answer is "No". In Norway, limitations on personal alcohol consumption align with national regulations overseeing alcohol sales and consumption. These restrictions are in place to comply with licensing requirements, control alcohol service, and maintain a safe environment for guests. As our property operates on an all-inclusive basis, we abide by these regulations. To ensure a smooth and compliant experience, we encourage guests to pre-order any specific requests they may have.

For everyone's comfort, smoking is not allowed inside the igloos or the main building. If you would like to smoke, please do so outdoors, and our staff will provide you with a cigarette disposal.

No, we are not a restaurant open for public, food is only served for guests staying in our igloos.